Last Amended: August 12, 2024

Introduction

At Physio Health Care, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing our website, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: When you register for an appointment, fill out a form, or contact us through our website, we may collect personal details such as your name, email address, phone number, and any other information you provide.
• Medical Information: If you choose to provide it, we may collect information related to your health condition, treatment history, or other medical details necessary for providing our services.
• Usage Data: We may collect data on how you interact with our website, including your IP address, browser type, pages viewed, time spent on pages, and other analytical data.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Service Provision: We use your personal and medical information to provide the services you request, such as scheduling appointments, offering treatments, and delivering tailored health advice.
• Communication: We may use your contact information to communicate with you regarding your appointments, treatment plans, or to send you information about our services and updates.
• Improvement of Services: We analyze usage data to enhance our website’s functionality and to understand how our services are being utilized. This helps us better meet your needs.
• Legal Compliance: We may use your information as necessary to comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

Your privacy is important to us, and we do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are required to keep your information confidential and use it solely for the purposes of providing services to us.
• Legal Requirements: We may disclose your information if required by law, or if we believe such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the safety of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner as part of that transaction.

4. Data Security

We take the security of your personal information seriously. We implement a variety of security measures to protect your information, including secure servers, encryption, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can ask us to correct or update any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal or contractual obligations.
• Objection: You can object to the processing of your personal information for direct marketing purposes or other situations where you feel your rights are being violated.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences, analyze site traffic, and understand user behavior. You can control the use of cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via form on our contact us page